Welcome to BestDealOnline.in (hereinafter “we”, “us”, “our”, “BestDealOnline”). These Terms & Conditions (“T&C”) govern your use of our website https://www.bestdealonline.in
(the “Website”) and your purchase of products from us. By accessing or using the Website or placing an order, you agree to be bound by these T&C. If you do not agree to all the terms, you must not use the Website or place any order.
2. Company details
BestDealOnline is a brand of [Insert Company Name], incorporated under the laws of India, having its registered office at [Insert address], and GSTIN: [Insert GST number].
3. Eligibility
You represent and warrant that you are of legal age (18 years or older) and have capacity to enter into this contract. Use of the Website or placing orders by minors is not permitted.
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4. Products & Pricing
We retail electronics and home-decor products as displayed on the Website.
All product descriptions, specifications, images, colours, and sizes are for illustrative purposes only; actual product may vary slightly.
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We endeavour to display accurate pricing and availability but we do not guarantee that the Website remains free from errors. We reserve the right to correct any error, to cancel or refuse an order, or to change a price at our discretion.
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Product availability is subject to change without notice.
5. Orders & Acceptance
When you place an order, you make an offer to purchase the product(s) under these T&C.
We will send you an order acknowledgment (via email/SMS) upon receipt of the order. This does not mean we have accepted your order. Acceptance occurs only when we dispatch the order or explicitly confirm acceptance.
We reserve the right to refuse or cancel any order at our discretion (for example due to stock unavailability, pricing error, or other reasons) and will notify you accordingly.
6. Payment
Payments must be made via the methods offered on the Website (credit card, debit card, net-banking, UPI, wallet, etc).
You must provide complete and accurate payment information.
We may use third-party payment gateways; you consent to their terms as well.
If payment fails or is charge-backed, we may cancel your order.
7. Shipping & Delivery
We will ship your order to the address provided by you. Shipping timelines may vary depending on product, location, and stock.
Risk of loss or damage passes to you once the product is delivered to the carrier or you take physical possession.
You are responsible for checking the condition of the product on delivery and notifying us of any visible damage or missing items within [insert number] hours.
Shipping charges, if any, will be indicated at checkout.
8. Returns, Refunds & Exchanges
For electronics and home-decor products sold via the Website, our return & exchange policy is as follows:
Returns are accepted only for manufacturing defects / wrong item / damage in transit (unless otherwise indicated).
Return requests must be initiated within [insert number] days of delivery.
The product must be unused, in original condition, with all accessories, packaging, tags etc.
Refunds will be credited using the original payment method (or store credit, as applicable) after verification of the returned product.
We reserve the right to reject a return if the product does not meet the above conditions or the return is initiated after the stipulated period.
For detailed return/exchange instructions, please refer to our separate “Return & Refund Policy”.
9. Warranty & Liability
Any manufacturer’s warranty (if applicable) is between you and the manufacturer; we only act as reseller unless stated otherwise.
To the maximum extent permitted by law, our liability for any loss or damage arising out of or in connection with the use of the Website or purchase of products is limited to the purchase price you paid.
We are not liable for indirect, special, incidental or consequential damages.
10. Intellectual Property
All content on the Website (text, graphics, logos, product images, software, etc) is our property or our licensors’ property and protected by copyright, trademark and other intellectual property laws.
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You may not reproduce, distribute, modify or create derivative works of any content without our prior written consent.
11. User Conduct
You agree not to misuse the Website (e.g., hacking, interfering with site functionality, posting malicious content).
We reserve the right to suspend or terminate your access if you breach these T&C.
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12. Third-Party Links & Services
The Website may contain links to third-party websites or services. We are not responsible for the content, policies or practices of such sites.
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Any dealings you have with third-parties are strictly between you and them; you agree that we shall not be liable for any loss or damage of any sort incurred in connection with such dealings.
13. Changes to Terms
We reserve the right to update or modify these T&C at any time without prior notice by posting the amended terms on the Website.
Your continued use of the Website or placing orders after changes constitutes your acceptance of the revised T&C.
14. Governing Law & Dispute Resolution
These T&C shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these T&C or your use of the Website shall be subject to the exclusive jurisdiction of the courts in [insert city – e.g., New Delhi].
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15. Severability
If any provision of these T&C is held invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.